Research tells us what your organization already knows and what it still needs to learn. Design turns that into a plan. The systems that follow are built for your team to run, adapt, and keep improving.
We start by listening to your people and looking at your data. What’s missing often already lives within your team or your reporting.
From our workBefore our own big decisions, we gather independent positions, run rounds of review, and record where we landed along with any objections. Chris shares this method in his OpenEd26 lightning talk.
We help preserve institutional knowledge, from the decisions your team makes and the rationale behind them to the records and guides that bring new people up to speed.
From our workOur own projects keep decision logs and documentation that both people and agents can read and build on.
Start with a question, choose the data that can answer it, make a change, then check the results. We measure our own website the same way.
From our workWe monitor the health and performance of clrbx.org with Matomo Cloud analytics, Google Search Console, and heatmaps.
Websites, networks, inquiry forms, loyalty programs, and custom applications, built around your people. We host them where you choose, monitor them, and maintain what we build.
From our workThe Terra Futura website (opens in a new tab), the HiFiCo.Shop (opens in a new tab) online store, and clrbx.org, which we design, host, and maintain. We also built and support the point of sale and loyalty program in the HiFiCo.Shop storefront.
Moving off a cloud vendor, or bringing AI onto machines you own. We start by working out which systems you need to own and which ones you can keep.
From our workcommonllama, our open inference and cache engine, runs models on hardware people own and saves the work they’ve already done reading context.
Understand your goals, constraints, and obstacles before choosing what to build.
Organize information so people can find what they need for the task in front of them.
Make costs, assumptions, and trade-offs clear enough to act on.
Shape how people, information, and technology work together around a real need.
Watch how a system gets used, make changes, then check whether they helped.
The site for an intentional community in West Asheville, designed, hosted, and maintained by us.
Measured and refined with the same loop we bring to clients.
Built for our work and released for yours.
Recordings, handouts, and method guides from our conference sessions.
Bring a question, a hunch, or a rough idea. Share what you’ve tried. We’ll start by listening, then figure it out together.
We take on paid projects, ongoing technical responsibility, funded research, and co-development. Start a conversation below. We reply within two business days, Monday to Friday.